Customer Success Management
Consulting Services

Consulting services designed to ensure customer success teams and their broader organisations are delivering exactly what your customers need.

Trusted by teams at top SaaS & technology companies.

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Your Consulting Partner

Success Methods offer a range of consulting services designed to enable you to build, enhance and maintain your customer success function. We offer the following services:

Consulting - Logistics & Pricing

Success Methods offer our consulting services to all organisations engaged in and looking to improve on their delivery of customer success value and outcomes.

Our consulting services can be run virtually, on-site or in combination. Tailored to your needs we have a track record of satisfied clients we have worked with to address both their specific challenges, and for them to take advantage of our benchmarking service.

  • Dates: By agreement.
  • Location: Zoom, MS Teams, On-Site.
  • Duration: Minimum duration 1 day.
  • Audience: Customer success teams and customer success focussed organisations.
  • Price: Consulting starts at £2500 per day.

Once Consulted Clients Say

Ian Robson is one of the foremost thinkers and practitioners of the art and practice of Customer Success for SaaS companies in the 21st century. Having worked closely with Ian at two of our portfolio companies, we believe his balanced and results-oriented method is second to none.
Peter Campbell
Peter CampbellManaging Partner, Education Growth Partners
It was a brilliant session last week. The team have explained they got loads out of it and found the content extremely useful.
Phil Chatterton
Phil ChattertonHead Of Customer Experience - Europe, Ready Education
Thanks for all your help this year, you have truly given us great insights that are making our team better.
Robert Gates
Robert GatesSenior Director Customer Success Leader - GE Digital

Transform Your Customer Success Team’s Results

Contact us today to discuss your consulting requirements or to learn more about our best practice benchmarking service.
Enquire About Consulting